LEGAL REFERENCE

How We Protect Your Information

Your account details, payment information, and gaming history stay secure on our platform. We've built our privacy framework around Pakistani regulations and international standards so you can focus...

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p86k How We Protect Your Information

What Information We Collect and Why

When you open an account with us, we collect your name, phone number, email address and national identity verification details as required by Pakistani financial regulations. Your payment history with JazzCash, Easypaisa, SadaPay and Raast transactions is logged for reconciliation and fraud prevention. We track your gameplay patterns, device information, and IP address to maintain platform security and detect irregular account activity.

We do not sell your data to third parties. Where local law permits, we may share anonymised gameplay statistics with our game studios and payment partners to improve service quality.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

CONTACT & QUESTIONS

Privacy Questions and Data Requests

Email Support Send privacy inquiries to our data team at...
Account Dashboard Log into your p86k account to view your...
Live Chat Our support team is available in English during...
COMPLIANCE FRAMEWORK

How We Meet Data Protection Standards

Encryption Standard

All data in transit and at rest uses TLS 1.3 encryption. Payment information from JazzCash, Easypaisa, SadaPay and Raast is tokenised and never stored in plaintext on our servers.

Access Controls

Only authorised staff members access your personal data through role-based permission systems. Our support team sees account emails but never your full payment history without explicit request.

Audit Trails

Every data access, modification and deletion is logged with timestamps and user IDs. We retain these logs for 90 days to detect unauthorised changes to your account.

Payment Isolation

JazzCash, Easypaisa, SadaPay and Raast transaction data lives on secure, isolated servers separate from your account profile and gameplay logs to minimise exposure.

Regular Reviews

We conduct quarterly security assessments of our privacy infrastructure and update this policy if Pakistani financial or data-protection regulations change.

Incident Response

If we detect unauthorised access to your account or payment details, we notify you within 24 hours and provide guidance on account recovery and dispute resolution.

What Sets Our Privacy Approach Apart

Pakistani Payment Focus
Our privacy policy specifically addresses JazzCash, Easypaisa, SadaPay and Raast transaction handling under Pakistani banking standards, not generic international frameworks.
No Data Selling
We do not monetise your personal data by selling it to brokers or marketers, even in anonymised form. Revenue comes from platform fees, not data licensing.
Device-Level Security
We track which devices access your account and alert you to unfamiliar logins, allowing you to revoke access remotely through your account dashboard.
Clear Retention Periods
Your account data is retained while your account is active plus 12 months after closure. JazzCash, Easypaisa, SadaPay and Raast records follow Pakistani banking retention rules.
Transparent Game Analytics
We share anonymised play-session aggregates with our game studios to improve titles, but never your individual gameplay patterns without consent.
Direct Data Deletion
You can request full account erasure, including all personal data and payment history, through your account settings or by emailing [email protected].
Annual Policy Updates
We review this privacy policy each year and publish changes with 30 days' notice. No updates take effect until you acknowledge the revised terms in your account.
ACCOUNT PROTECTION

Core Privacy Protections Inside Your Account

Login Verification Your account requires email or SMS verification for any login...
Session Timeout Your session expires after 30 minutes of inactivity for security...
Password Reset Change your password anytime from Account → Security. We'll sign...
Withdrawal Verification Withdrawals to JazzCash, Easypaisa, SadaPay or Raast accounts require you...
Transaction History Every deposit, withdrawal and gameplay session is timestamped and visible...
Privacy Preferences You control whether we use your data for support emails...

Privacy Policy Questions

We retain payment records for 24 months after the transaction to comply with Pakistani banking and anti-money-laundering standards. You can download your transaction history anytime from your account. After 24 months, records are archived and only accessible to our compliance team if required by law.

Yes. Log into your account, go to Account → Data Export, and request a full copy of your profile, payment history, and gameplay logs in CSV format. We'll email the file within 48 hours. This includes all JazzCash, Easypaisa, SadaPay and Raast transactions linked to your account.

Your account closes immediately and login access is blocked. Your personal data and transaction history remain in our system for 12 months for regulatory compliance, then deleted. Your gameplay statistics may remain in anonymised aggregates for analytics, but cannot be traced back to you.

We share only anonymised aggregate data with our game studios — for example, 'Slot X had 10K plays in Pakistan this month' — never your individual betting patterns or account details. You can disable analytics sharing in your Privacy Preferences anytime.

Your password is hashed using bcrypt and never stored in plaintext. We require two-factor verification for new-device logins via SMS to your registered number. If you receive a login alert you didn't authorise, click 'Secure My Account' in the email to lock out all other sessions.

Yes. Email [email protected] with your account ID and request immediate deletion. We'll erase your personal data within 7 days, though payment records may be retained longer if required by Pakistani financial regulators or an active dispute.

Change your password immediately, enable two-factor verification, and email [email protected] with the date and time. We'll review your login history and device activity. If fraud is confirmed, we'll reverse unauthorised transactions and help you secure any linked JazzCash, Easypaisa, SadaPay or Raast accounts.